Privacy Policy

Privacy Policy
Helping Hands Dental Services, NFP
Effective Date: July 16, 2025

At Helping Hands Dental Services, NFP ("HHDS," "we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hhds-chicago.com, and when you receive services from our dental practice.

We may collect the following types of information:

• Personal Information: Name, address, phone number, email, date of birth, insurance details, and other identifying information.
• Health Information: Medical history, treatment records, and other data protected under the Health Insurance Portability and Accountability Act (HIPAA).
• Website Usage Data: IP address, browser type, pages visited, and other analytics data collected via cookies and similar technologies.

We use your information to:

• Provide dental care and related services
• Schedule appointments and communicate with you
• Verify insurance and process billing
• Improve our website and services
• Comply with legal and regulatory obligations

We may share your information:

• With your consent
• With insurance providers for billing
• With third-party service providers who assist in our operations
• As required by law (e.g., court orders, public health reporting)

We do not sell or rent your personal information to third parties.

We are committed to protecting your health information in accordance with HIPAA. You have the right to:

• Access and request a copy of your health records
• Request corrections to your records
• Request restrictions on certain uses or disclosures
• File a complaint if you believe your privacy rights have been violated

We implement administrative, technical, and physical safeguards to protect your information, including:

• Secure servers and encrypted communications
• Limited access to personal data
• Staff training on privacy and security practices

Our website may use cookies and third-party analytics tools to enhance user experience. These tools do not collect sensitive health information.

You may choose to:

• Opt out of certain communications
• Disable cookies through your browser settings
• Request deletion of your personal data (subject to legal requirements)

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Helping Hands Dental Services, NFP
2447 W 79th Street, Chicago, IL 60652
Phone: (708) 365-9450

info@hhds-chicago.org